Privacy Policy
Last updated: December 5, 2025
Introduction
F&H Print Sign Design ("we," "our," or "us"), located in Elizabeth City, North Carolina, is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website (the "Site") or use our services (custom signs, apparel printing, and design).
Information We Collect
We collect information to provide and improve our services to you.
A. Information You Provide Directly:
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Contact Data: Your name, shipping and billing address, email address, and phone number when placing an order or requesting a quote.
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Financial Data: Payment information (credit card numbers, etc.) processed through secure third-party payment processors. We do not store full payment card details on our servers.
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Customization Data: Images, logos, designs, text, and specifications you submit for custom signs and apparel.
B. Information Collected Automatically (via the Site):
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Usage Data: Information about how you access and use the Site, such as pages viewed, time spent on the Site, and referring website addresses.
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Device Data: Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.
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Cookies and Tracking: We may use cookies, web beacons, and similar tracking technologies to track activity on our Site and hold certain information (e.g., items in a shopping cart).
How We Use Your Information
We use the information we collect for the following purposes:
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To Fulfill Orders: To process your transactions, manufacture your custom signs and apparel, and deliver the products.
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Customer Service: To respond to your inquiries, requests, and provide support related to your design or order.
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Communication: To send you updates on your order status, shipping notifications, and promotional materials (with your consent).
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Improvement: To monitor and analyze trends, usage, and activities in connection with our services to improve our offerings and website functionality.
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Legal Compliance: To comply with legal obligations, enforce our Terms & Conditions, and protect the rights and safety of F&H Custom Signs & Apparel, our customers, and others.
Disclosure of Your Information
We may share your personal information in the following circumstances:
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Service Providers: With third-party vendors and service providers in Elizabeth City, NC, or elsewhere who perform functions on our behalf (e.g., payment processing, shipping carriers like UPS/FedEx, and website analytics).
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Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
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Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
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Design Partners: When necessary, we may share design specifications with necessary production partners to create your custom products.
Data Security
We implement reasonable physical, technical, and administrative security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is ever completely secure or error-free.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us.